Communications Platform

The Xtenit Communications Platform is an on-demand solution for managing content and delivering email communications.

The web-based interface is easy to use and the platform offers modular components for subscriber databases, analytics, content management and more. Use our ready components or integrate directly with external systems.

Industry specific setup options and advanced features like integrated content management, dynamic content components, and profile management make the difference. Compare the extensive features list to any other content management system or email delivery service, and we are sure that Xtenit will be your first choice.

Platform Features
Personalization and Dynamic Content
Multiple content items per communication Each communication, mailing, or newsletter can contain multiple content items, promotions, advertisements, and personalized data.
Individually constructed communicationsEach communication, mailing, or newsletter is individually constructed to contain relevant content, targeted advertising, and formatting for each particular recipient.
Custom content selectionThe system will automatically incorporate both targeting and user selection preferences when selecting content and promotions for inclusion in each newsletter or communication.
Dynamic content componentsBeyond simple conditional logic, the Xtenit template structure supports specific variable components for both editorial content and ads. Components can be managed via content managment system or ad management system. This provides significantly better controll over content and ad placement and facilitates more robust targeting.
Advanced personalizationFor inclusion of user specific content (like localized weather, portfolio pricing etc.).
Custom dynamic subject lineUse fixed subject line or have subject custom selected per subscriber to maximize effectiveness.
Flexible custom templates Platform will incorporate any design and layout. No limitations.
Support for multiple types of communicationsAlerts, notifications, newsletters, email marketing, blogs, web publishing, etc.
Publishing
Streamlined publishing processesStaging area for easy review and editing.
Direct content integration Integrate with content management systems and external feeds. Ready solutions for standard feed formats including NewsML.
Template driven enter once publishingText and HTML versions generated automatically. Pre-programmed templates obviate the need for special HTML coding and associated production complexity and burden.
Open content submissionAdd link to website for direct content submissions. Great for collecting content or event postings from subscribers or others.
Multiple admin rolesDifferent permissions for approving, editing, contributing and managing subscribers.
Ad Management
Integrated ad servingAd management and automated ad insertion for advertising as well as cross product promotions.
Multiple ad TypesSupport for multiple ad types and placements including interlaced, interstitial, button, sky-scrapper, banner, etc.
Targeted adsTarget ads within a publication. Use content classifications to target contextually or use profile info to target to specific demographics.
Special Mailings
Activity based targetingSend targeted promos and marketing messages based on past subscriber activity, such as mail opening and link click-through.
Free-format standalone mailingsFor promotions and special announcements requiring unique design and layout.
Administration
Multiple application typesSpecial features for different application types. Choose from several types including content, event, promotion, news and alerts.
Multiple Admin/Editorial rolesProvide permissions for contributors, editors, moderators, administrators, etc.
List and bounce managementAutomated bounce management with 21+ bounce status categories optimized to maximize retention.
Adaptable SolutionReconfigure application as needed to adapt solution to changing needs and growth.
Integration and Interoperability
Database integrationCombine with existing subscriber or customer databases via direct access and synchronization. Uses standard XML and CSV formats.
Application interoperabilityEasy integration with other applications and systems using web services and standard protocols.
Easy web integration Multiple tools for integrating seamlessly with existing websites.
Survey Management Integrated survey management for getting feedback and important subscriber/member statistics.
Integrated billing and payment services Full integration with external payment processing systems. Support for multiple payment terms and promotions. Paid subscription management is automatically integrated with signup forms and subscriber console.
Subscriber/Recipient Features
Preferences Advanced features support capturing and utilizing subscriber/recipient information preferences across multiple criteria.
Profile dataUnlimited number of profile data fields, options, and tables can be used. Administrators can select which fields recipients access directly and which are restricted.
Subscriber Content SelectionSubscribers can be given variable control over the types of content they receive.
Advanced featuresRecipients can be given full or partial control of preferences, formats and delivery times.
Custom subscription/signup pageCapture profile and other required subscriber details at signup.
Reporting and Tracking
Full reporting and trackingFull reports and tools for analyzing and improving newsletter and communication effectiveness. Includes emails sent, emails received, open rates, formats, and click-through rates per individual mailing and aggregated over given time period.
Reporting per content item and promotionLists %received and click-through-rates for content items (articles), promotions and advertising per email.
Reporting per subscriberView opens and click through data per individual subscriber.
Reply TrackingAutomated reply handling and tracking.
Sample testingFor evaluating, comparing, and optimizing effectiveness.
Viral Growth
Viral marketingUtilize forwarding features to increase subscriptions and memberships.
Forward-to-a-friend per itemForward feature can be included for each content item in addition to forwarding the entire communication.
Forward tracking and reportingGo beyond standard forward-to-a-friend tracking and get reports on communications likely to have been forwarded directly by an email client.
Operations
High performance platform Deliver millions of custom constructed emails per hour.
Reliable and secure Distributed and redundant architecture hosted in secure state-of-the art data center.
Scalable solution Flexible platform meets the needs of small businesses and large enterprises and adapts to expanding requirements and changes.
Minimal cost of operation No software to install or maintain.